Complaint Details

Status	:	Closed
Complaint No	:	0054688/2015
Category	:	Consumer Goods
Date	:	22-10-2015
Subject Line	:	Sub-standard and poor quality product
Complainant	:	Ravi H Chilkulwar
Address	:	Flat no. 7, SARAYU Building, Anushaktinagar
Complainee	:	HyperCity Retail Pvt Ltd, Mumbai
Address	:	Hypercity, Inorbit Mall, Vashi

Complaint Details
I had purchased a leather sofa (Rs. 37,000/- worth) on Feb 7th 2015 ( 3+2). We had selected a dark brown color but actual delivery of the product was different. Yet we were happy to see that we got better shinning shade.
But our joy did not last long. Soon the golden shinning started fading within a month, while on the side, stiches started uncovering the fillers.
I started following up this matter with the sales executive but so far nothing. Its very unfortunate and disappointment fron such a brand.
If the matter is not resolved soon I will knock on the doors of Consumers Forum.

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