Complaint Details

Status	:	Closed
Complaint No	:	0054696/2015
Category	:	Consumer Goods
Date	:	23-10-2015
Subject Line	:	DUPLICATE AND DEFECTED SAMSUNG MOBILE
Complainant	:	Nityanand Prasad Mandal
Address	:	Quarter NO.-AF/234, CPWD Quarter, Block-AF, Salt Lake, Kolkata
Complainee	:	Ezzat Mobiles
Address	:	Ezzat Mobiles, 243, Princess Street, Chandra Mahal, Next to Parsi Dairy farm, Inside Monginis Cake Shop, Near Marine Lines Station East

Complaint Details
I have purchased Samsung mobile having model No. SCH-E329 on dated 10.09.2015 from http://ezzatmobiles.com under order ID :#556. They promise to me that I will be provided with original Samsung Product cdma keypad Phone SCH-E329 imported from USA brand new box packed. But they have been sent defected, duplicate, Samsung product, without Invoice and purchased bill. Mobile does not have even IMEI or MEID No. The sticker on the mobile is also duplicate. So I informed about it to the seller, and asked him for refund. I wish to inform you that product is Samsung duplicate & without IMEI NO. I have called him numerous times but he is not taking any action till now. His particulars are:- Ezzat Mobiles, 243, Princess Street, Chandra Mahal, Next to Parsi Dairy farm, Inside Monginis Cake Shop, Near Marine Lines Station East, Mumbai - 400002

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