Complaint Details

Status	:	Closed
Complaint No	:	0054811/2015
Category	:	Consumer Goods
Date	:	29-10-2015
Subject Line	:	LG TV Fraud
Complainant	:	Venkatesh Viswanathan
Address	:	A 302, Shree Ganesh CHS, Sanpada
Complainee	:	LG Elctronics India
Address	:	LG Electronics India Pvt. Ltd., 51 Udyog Vihar, Surajpur Kasna Road, Greater Noida (Uttar Pradesh), PIN - 201306, India

Complaint Details
REF : RNA 151022089712
Dears,

I had a bough a 42 inch LED TV and hardly used it. The LED TV had some display issue and i contacted the local service provider and he recommended changing the mother board. I was informed that this will take two to three days. Subsequently i was informed that LG has stopped manufacturing this and i should produce my bill so that LG can revert to me.

I am now informed that LG will pay me around Rs.8000 and i should buy a new product which will cost me around Rs.55,000 to Rs.60,0000. I appeal LG top be more sensible and provide me the mother board which will be around Rs.8,500 rather than making me spend a huge amount of money for replacement.

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