Complaint Details

Status	:	Closed
Complaint No	:	0056818/2015
Category	:	Service Provider
Date	:	06-12-2015
Subject Line	:	Ad. not printed after full payment and asking for additional money after the deal is closed.
Complainant	:	Dipti Manchanda
Address	:	5, Saryu flats
Complainee	:	Releasemyad Media Pvt. Ltd
Address	:	DN Block, Sector V, Salt Lake City, Kolkata, West Bengal 700091

Complaint Details
Dear Sir, We contacted releasemyad.com on the 29th of November, 2015 to get a quote for the matrimony Ad to be printed for my daughter in TOI. The quote in 2 + 2 free TOI for National Selection West was given to us as Rs 4201.44 and we paid them fully and they committed the Ad to printed in the newspaper on 6, 13, 20, 27th of December, 2015. However we get a mail on 3rd Dec and a call on 4th Dec, 15 that we need to pay an additional 200 rupees to get the ad printed as we dint the full amount. The entire mail trail with full commitment from their helpdesk and payment received confirmation is with us. It is a clear case of cheating and fraud and making customers their soft target by initially giving me wrong quotes, taking payment from them and then asking them for more money and black-mailing them. Please help us. The ad Booking number was - Classified Ad booking 1209292 at releaseMyAd.

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