Complaint Details

Status	:	Closed
Complaint No	:	0056904/2015
Category	:	Hospitality
Date	:	13-12-2015
Subject Line	:	Confirmed Booking not honoring
Complainant	:	Rajat Gupta
Address	:	Villa 81, Tatvam Villas
Complainee	:	Cleartrip.com
Address	:	Unit No. 001, Ground floor, DTC Building, Delisle Road, N.M. Joshi Marg, Lower Parel (E)

Complaint Details
I made a booking for a hotel in Jaisalmer through Cleartrip.com for end December and paid in full for the hotel, but I received a phone call few days book that hotel made a mistake and now they don't have any rooms available. Attached is the confirmed voucher.

Replies