Complaint Details

Status	:	Closed
Complaint No	:	0056933/2015
Category	:	Service Provider
Date	:	14-12-2015
Subject Line	:	Reliance Broadband — Reliance not terminating the connection after lodging the complaint 4 months back
Complainant	:	Omkar Hirve
Address	:	Buolding B-3, Flat No: 201/202, Tushar Residency, Rahatani Raod, Pimple Saudagar, Pune
Complainee	:	Reliance Broadband
Address	:	Mumbai/Pune

Complaint Details
Hello, I am getting the terrible experience from the last 4 months or so. I have requested to terminate my reliance broadband connection prior 4 months back and after being repetitive follow up, my connection is not yet being terminated. I raised many high priority tickets by contacting their customer care but all efforts are in vain. I am still getting the bill from reliance for the services which I have stopped to use after I logged the termination request. Even I am having the mails from the Reliance saying that your request will get processed within seven days but that never happened till now. With this consumer complaint portal I would like to tell Reliance that no customer will tolerate this kind of work and will take further actions against you.

Thanks & Regards,
Omkar Hirve, PUNE, Maharashtra

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