| Status | : | Closed
|
| Complaint No |
: | 0056971/2015 |
| Category | : | Service Provider |
| Date | : | 17-12-2015 |
| Subject Line | : | VERY SLOW INTERNET BROWSING SPEEDS |
| Complainant | : | VINOD JOY |
| Address | : | VELLAPPALLIL HOUSE, VADAVATHOOR |
| Complainee | : | ASIANET |
| Address | : | Asianet Satellite Communications Ltd. 2nd Floor, Leela Infopark, Technopark Campus Trivandrum, Kerala, India |
Complaint Details
MY CONSUMER CODE WITH ASIANET IS KT35084. MY CURRENT INTERNET PLAN OFFERS ME A SPEED OF 4MPBS, WITH 20 GBS BEING THE FUP LIMIT. I HAVEN'T EXCEEDED THAT LIMIT AND YET RIGHT FROM THE TIME I HAVE TAKEN THIS CONNECTIONS I HAVE BEEN GETTING SPEEDS BETWEEN 0.30 TO 0.60 MBPS WHICH IS WAY BELOW THE ACTUAL SPEED. FOR THE LAST ONE MONTH I HAVE ALMOST REGULARY SENT THEM SCREE-SHOTS OF THE SPEED TEST AND YET THEY HAVEN'T RESOLVED THIS
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