Complaint Details

Status	:	Closed
Complaint No	:	0059687/2015
Category	:	Telecom
Date	:	29-12-2015
Subject Line	:	Ineffiency in service and wrong redirection
Complainant	:	Hitesh
Address	:	M10, Bharthi Nagar extension, south mada street,padi
Complainee	:	MTS
Address	:	Sistema Shyam TeleServices Limited AMBIT IT Park, 32 A & B, Industrical Estate, 2nd Floor, Ambattur, Chennai 600 058

Complaint Details
My MTS Device(Data Card) NO: 8644 931077, stopped working for which I filled a complaint with MTS complaint NO:DEC/16348 but they told me to visit their sevice centre Hybrid Technology Solutions at Arumbakkam, on going there the people at service centre told we dont do service for MTS data card. The customer care people are simply increasing my mental agony, I've lots of work pending due to no internet because of the non-functioning device, moreover they are not properly responding even though the device is covered under warranty.

My contact no is: 7305050309 and it has been only 2 months since I brought this device and I'am getting such issues.
On top of inefficient service they are fooling me by giving wrong addresses, and delaying their response.

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