Complaint Details

Status	:	Resolved
Complaint No	:	0059721/2016
Category	:	Telecom
Date	:	01-01-2016
Subject Line	:	Issue regarding calcellation of Ratecutter plan
Complainant	:	Krishna Kumar
Address	:	Puppalaguda , Hyderabad
Complainee	:	Tatadocomo
Address	:

Complaint Details
i am holding 2 tatadocomo mobile numbers.
1.9030755456
2.9032863873

i have activated the rate cutterplan Rs86 on the first mobile number 9030755456.
And again thought of activate ratecutter plan Rs61 to the second mobile number (9032863873) , but mistakenly selected the first mobile number for recharging.
i immediately called to the customer care , to transfer the 61Rs offer to my mobile number 9032863873. They said it is not possible.

And suggest , there is no way i can get back my Rs61 back , either amount not returned or not even added to my balance.

Please help me in this regard.

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