Complaint Details

Status	:	Closed
Complaint No	:	0059725/2016
Category	:	Telecom
Date	:	02-01-2016
Subject Line	:	poor service
Complainant	:	Ushma Shah
Address	:	B 407 Ratna rupal appt.,shiwaji chowk,off dafftary road,malad east
Complainee	:	Micromax
Address	:	M/S Swastik telecom,Abhishek commercial complex,shop no. 202(SF),S V Road,Near malad railway station,

Complaint Details
I bought my phone micromax A 300 on October, 2014. After 10 months my phone display touch screen didnt work properly. I gave it to micromax service center which is in mumbai malad(w)area. I gave it on sep 23, 2015. After that I asked them lot of times through phone and email also at service centre and customer call centre. They are saying that they have sent the phone to the factory. From the factory it hasnot come back and will take more 15 days. Its been more than 3 months since i have given my phone. I have lodged a complaint also in micromax customer care. complaint no. is mmx1310151242670. Please tell me proper solution for this problem. I have attached the jobsheet also. Please tell me a proper solution.It is happening for a lot of persons. My job sheet no. is w030602091519350896


Contact No. 8767362394


Service center address: M/S Swastik telecom,
Abhishek commercial complex,shop no. 202(SF),S V Road,Near malad railway station,
, malad West, Mumbai - 400064
Tin no.:27770859187
mobile:8692899683

device model: micromax A300 gold (white)
job sheet no.: w030602 0915 19350896
There are so many complaits against micromax flouting consumer rights. But there is no concrete action evident. The company is playing with Consumer rights & there is nobody to look into

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