Complaint Details

Status	:	Closed
Complaint No	:	0059734/2016
Category	:	Credit Card
Date	:	03-01-2016
Subject Line	:	Fraud Transaction
Complainant	:	Fraud Transaction on SBI Credit Card
Address	:	Ramanujnagar,B-8,F-32
Complainee	:	Salemall_epaykereia
Address	:	9643149013

Complaint Details
Today (02-01-2016) I received a call form +911165194138 and said that it's from SBI Credit Card Department regarding new credit card . They told me that this call is connecting to IVR so kindly enter your details. Another call(+911165470120) came form Manager regarding the conformation of new card as well as benefits and gift vouchers. I got the sms from VM-SBICARD and they made a transaction of Rs 7888.00 against Salemall_EpayKerala. When I got sms form BH-SBICRD about the conformation of transaction I doubt it is a fraudulent one then I immediately send a complaint to the SBI credit card division and told him that i haven't made any transaction today through my SBI credit card and revert the amount to my credit card.

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