Complaint Details

Status : Closed Closed
Complaint No
: 0059806/2016
Category : Telecom
Date : 09-01-2016
Subject Line : Balance deduction
     
Complainant : Sumit Jedhe
Address : Kathriguppe,Banashankari
     
Complainee : Airtel
Address :

 

Complaint Details
I recharged my mobile number 9900333738 on 27 dec, twice rs.50 each time but i got talktime only once. Also yesterday my balance got deducted for of course no reason.
I had 79 rs in my account but later i noticed it was just 12rs. I wanted my lost balance to be refunded so i wrote an email to the customer care to which i got a reply saying that we cannot give your balance back.
I had overall lost an amount of 117rs.

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