Complaint Details

Status	:	Closed
Complaint No	:	0059845/2016
Category	:	Travel
Date	:	12-01-2016
Subject Line	:	refund makemytrip
Complainant	:	moon moon hussain
Address	:	marvel homes madambakkam 2nd street ,2nd floor sudarsghan nagar.plot-55
Complainee	:	Makemytrip
Address	:

Complaint Details
Dear Sir/Madam
This is to inform you that I have booked flight tickets on 7/01/2016 from Makemytrip.com for Rs 12763 /-. However I had to cancel my Tickets due to an emergency. The flight details are as follows:
1) Spice jet SG-623 departure Sunday 07 Feb 2016 10.20 hrs from CHENNAI TO KOLKATA. Airline PNR NO:Q3VG7V

2) Spice jet SG-653 departure Sunday 07 Feb 2016 13.0 hrs from KOLKATA TO GUWAHATI .Airline PNR NO:Q3VG7V

3) INDIGO 6E 291 departure Monday 22 Feb 2016 17.55 hrs from Guwahati to Chennai
Airline PNR NO: T6TZGS

Name:RASHMI REKHA BORAH
Booking ID: NF2201458973773
PHONE NO:9940230433
Total Ticket Cost 12763 INR
As per the telephonic conversation with Indigo and Spicejet customer support I have been confirmed that an amount of 5155 INR and 4338 INR respectively has been refunded to Make my trip.com. Make mytrip.com refunded only 1853 INR and forfeited 10910 INR.
When Indigo and Spicejet have refunded the amount to Make my trip how on earth can Make my trip.com can forfeit an amount of RS 10910/-
Sincerely
Dr Moon Moon Hussain

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