Complaint Details

Status	:	Closed
Complaint No	:	0059890/2016
Category	:	Consumer Goods
Date	:	15-01-2016
Subject Line	:	fake e comerce site
Complainant	:	Shope fun
Address	:	RC 14 Deepak Vihar Sec-58 Near BSNL Exchange,Noida 201301,
Complainee	:	Individual
Address	:	D-153/A, Okhla pHase-1

Complaint Details
Dear
i have ordered online apple i phone 6s 64GB form a site which is name Shope fun dated on 30/12/21015
they were taking cost of this product 24999/- so i thought that its better deal and good cost of apple 6s 64gb ..so i have paid 24999/- via credit card details are under .
Merchant Reference Number : 95939000000715
EBS Payment ID : 46629438
Payment Mode : VISA
Amount : 24999.00

they commit to 3 to 5 days delivery time but not delivery after 10 days ..i already follow up on mobile and they said there are some vendor issue . i said ok and i dont want product and process my refund then they said give me 3 days more if not delivery your refund automatically although i dont want product only want my refund ..
then date on 15/01/2016 they said delivery product and product was men wallet which cost around 300/- then i again mailed you dont want product despite why u delivered .
kindly action on these fake site and request you to pleases process my entire amount .

i giving you my all mail data and pic of fake product attached .

site address and contacted no mentioned

Contact Us
RC 14 Deepak Vihar Sec-58 Near BSNL Exchange
Noida 201301
Phone: 91-9711784963
Email: support@shopefun.com

Kindly take action so that in further no involve mango people

Regards
Praveen Kumar Chanwaria
9999317410

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