Complaint Details

Status	:	Closed
Complaint No	:	0059905/2016
Category	:	Others
Date	:	17-01-2016
Subject Line	:	Faulty SONY Bluetooth headset MDR-AS600BT
Complainant	:	Siju Nair
Address	:	B-503, 5th floor, Sun Darshan Co-operarive Housing society Ltd., Sector 10, Plot 3 - 10 A, Nerul (w), Navi Mumbai - 4000706
Complainee	:	SONY India
Address	:

Complaint Details
This is with regard to my SONY Bluetooth headset MDR AS600BT. I had purchased these headsets on 28/07/2015 and since then I have been to Sony customer care centre more than 5 times and have got it replaced as many times. Its been only six months since I purchased these headset and every month I have been visiting their service centre to report these faulty headsets. These visits to service centre has cost me more than 500 rs. I am really disappointed with the quality of these headsets given that the cost of it is more than 5000 Rs. I didnt expect such poor quality from Sony, I have been a Sony loyalist and even my phone is Sony Xperia z. I really have my doubts on the durability of these headsets. I have given up on this model, its a humbe request plz help me in getting a different model of the same amount or a refund. I am mentioning the jobsheet numbers of my earlier complaints to Sony service centre : J51903244 J52027520 J53341064 J60131641

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