Complaint Details

Status	:	Closed
Complaint No	:	0059937/2016
Category	:	Insurance
Date	:	19-01-2016
Subject Line	:	Complain against not getting back money from Tubro Holdings Application No. 532585 and withdrawal of Policy No. TA01764567, Alchemist Township India L
Complainant	:	Sarika Kar
Address	:	C/O S.B.Kar, Surya Sen Park, Kumarpur, West Asansol, Dist - Burdwan
Complainee	:	Tubro Holdings and Alchemist
Address	:

Complaint Details
Dear Sir,

This is to bring to your attention that I, Sarika Kar, made an investment of Rs.20,000 in the year 2006 on February 10th in Tubro Holdings Limited (Application No. 532585) in Asansol, West Bengal through the Company agent Sitanath Ghatak (contact no 9832167259). This investment was for a period of 9 years. I had made cheque payment (Dena Bank, Asansol Branch; Cheque No. 9428501; dated February 10, 2006).

Towards this policy I was supposed to get back Rs. 60,000/- on February 2015 as maturity amount. But my agent said that the Company is delaying payments because it has to pay income taxes required by the government. He told me to give my bank account details and that it will be credited by August 2015. I have submitted a cancelled cheque with all details and couriered it to his address. I have waited so long. But the amount has not yet been credited to my account nor is the agent communicating with me. He has switched off his mobile and not picking up calls. The Company has not send me any correspondence for this delay also. I am confused how to get back my money.

Secondly, I would also like to draw your attention that I want to withdraw a recent investment of Rs. 2,00,000/- made in Alchemist Township India Ltd. by me (Application No. TA01764567; Customer Id No. TL00026889; dated July 09, 2014) for a period of 6 years. I want the Company to refund the money to my Account.

I am attaching the scanned copy of both the policy documents for your reference. Please help me to get back my money.
Despite abiding by the Company rules and completing all formalities I have not received my money. This is also a complain against the Company agent, Sitanath Ghatak, who have till date misguided me.

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