Complaint Details

Status	:	Closed
Complaint No	:	0060114/2016
Category	:	Computers & Accessories
Date	:	05-02-2016
Subject Line	:	Recieved the wrong product and paytm refuses to take return
Complainant	:	Siddhartha Nayak
Address	:	Rajarajeshwari Nagar, Bangalore
Complainee	:	Paytm.com
Address	:

Complaint Details
I have purchased the 'Nikon D3200 (with D-ZOOM KIT: AF-S 18-55mm VRII + AF-S 55-200mm VR Kit Lenses) 24.2 MP DSLR Camera (Black) + FREE Nikon DSLR Bag + 8GB Memory Card' but i have recieved the wrong product by paytm. I realised that the product which is being delivered is wrong. When i asked Paytm they are telling return policy is 15 days you are raising the issue after 15 days so they can not help.
How can someone provide wrong product to a customer and and blaming customer to not checking it. Need to get proper solution for that and need a proper justification

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