Complaint Details

Status	:	Resolved
Complaint No	:	0060475/2016
Category	:	Telecom
Date	:	21-02-2016
Subject Line	:	Delay in resolving issue
Complainant	:	Sadhasivam M
Address	:	47 AGRAHARAM Nerur Post
Complainee	:	Aircel Limited
Address	:

Complaint Details
Sir/ Madam,
Am using aircel service and my number is 9894118733. I had given a complaint on 4Feb16, regarding amount deduction from main balance irrespective of having data balance. As my complaint wasn't resolved i escalated it to appellate cell.
They called me on 12 Feb and assured me refund of 108Rs within 24 hrs. The appellate docket number is 1- 22099045947. But still i didn't receive the amount. Now neither appellate authority is addressing my issue nor service provider.
With this i attached the screenshot proof of the mail sent by appellate cell.
Kindly resolve the issue.

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