Complaint Details

Status	:	Closed
Complaint No	:	0060642/2016
Category	:	Consumer Goods
Date	:	11-03-2016
Subject Line	:	provision of right solution for my LLoyd Service problem
Complainant	:	pavan kumar
Address	:	door no 26-1-41a,pappu bazar
Complainee	:	snapdeal.com
Address	:

Complaint Details
Sir,
I am pavan kumar, purchased a lloyd washing with Order number 1688072889.

As i got some problem in LLOyd Customer service, I had approached you people for solving the issue.

LLOyd customer support is denying service as i had purchased the product from snadeal. now snapdeal people are responsible to make that product take under warranty and get it serviced.

sanpdeal had almost time passed 15 days and giving me a foolish reply that the "seller who delivered the product to you is no more with us in this business."

Sanpdeal people had time passed my time by saying that they are in contact with seller for some time. after that they told me that they are in contact with lloyd Customer care for provision of service. also one of customer executive promised me that if lloyd fail to provide the company service, snapdeal will be providing me the refund or replacement of product.

Give me the right solution or accept that snapdeal is the cheater.

I had lost my money by calling snapdeal then and then and also lost my 10 year warranty of washing machine motor.

provide me the resolution.

Regards,
M.V.N.R.Pavan Kumar

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