| Status | : | Closed
|
| Complaint No |
: | 0060822/2016 |
| Category | : | Consumer Goods |
| Date | : | 31-03-2016 |
| Subject Line | : | Samsung Mobile India -Very Arrogant Customer Service -Replacement of phone |
| Complainant | : | Naga Prasad |
| Address | : | Nalgonda |
| Complainee | : | Samsung |
| Address | : |
Complaint Details
Ticket no:3703954966
1.Service centre misbehaving
2.Delay in proving services
3.Rude customer care
Bought phone on 18th march...Over heating around the bezzel and back of phone
First service centre visit(21st march)-s7 service not opened
Second visit(24th march)-unable to raise job card
After few days- Told that Your phone cannot be replaced as you did not raise any issue within 7days of buying the phone(DOA CANNOT BE ISSUED)...Your phone has to checked by our engineers....
They are insulting and treating customers badly......
Replies
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