Complaint Details

Status	:	Closed
Complaint No	:	0061155/2016
Category	:	Consumer Goods
Date	:	30-04-2016
Subject Line	:	complaint against samsung service centre
Complainant	:	natasha desai
Address	:	pune
Complainee	:	samsung
Address	:

Complaint Details
I had bought a samsung split ac on 25 April. Though Samsung claims to ensure installation in 3 working days, it's been 5 working days and there has been no one from Samsung contacting for installation. Why does the company claim time lines when it cannot fulfill? I got an engineer's number, however despite several attempts to contact, there is absolutely no response. I have called the customer service twice..but nothing has changed. Complaintno 421301024..ref no 3704771330.

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