Complaint Details

Status	:	Closed
Complaint No	:	0061156/2016
Category	:	Service Provider
Date	:	30-04-2016
Subject Line	:	Bsnl's faulty line & braodband connection
Complainant	:	Nikhil S
Address	:	Malegaon
Complainee	:	Bsnl
Address	:	Malegaon

Complaint Details
I have a BSNL broadband at my home with an unlimited plan
I am a previliged customer of bsnl
The broadband is not working properly since 2 months
I complained to bsnl atleast 15 to 20 times to solvemy problem of connectivity & and faulty connection
My complaint id with bsnl is
was 1030680500, but bsnl hasn't solved my complaint & reported complaint solved as fake report in its system
I have complained 15 to 20 times to bsnl on its system, but everytime it reports fake report in its system without solving it
Now i have again done a fresh complaint with id 1030705223 today

But bsnl hasnt taken any action on my complaint

The connectivity is unstable in the day time and the connection is lost every night after 8pm
The speed provided by bsnl is also far low than what has been promised for my plan
Bsnl only has interest in earning undue profit from its customers without giving proper services
I dincerely request you to kindly ask bsnl to solve my problem with immediate effect

Thanks..
Nikhil S.
+919370589110

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