Complaint Details

Status	:	Closed
Complaint No	:	0061169/2016
Category	:	Consumer Goods
Date	:	02-05-2016
Subject Line	:	Shopclues cheated me for 64000
Complainant	:	siva rama krishna jadam
Address	:	Hyderabad
Complainee	:	shopclues.com
Address	:

Complaint Details
Hello i have ordered 2 Air conditioners from shopclues, Because they offerd a discount for "Panasonic CS-KC18RKY2 Split AC (1.5 Ton, 5 Star Rating, White)
Code: 87783216" with order ID: 90744824 and 90734081, It is for the price Rs.31,889 each, And made the payment with my debit card , After few days they said product is not available we will send voltas ac for you,And i asked them if you didn't have the product availability why you listed in your website, My money is blocked with you , and they said no we will not refund wait 10 days more if it is available then we will send other wise we will refund,

They are cheaters they offered discount and taken money from me, And they said product not available but they are selling the same product in their website for more price Here: http://www.shopclues.com/panasonic-cs-kc18rky2-split-ac-15-ton-5-star-rating-white.html,
And they are trying to send me the cheapest voltas AC,

every time i called them they are telling product is not available, And why they are selling same product with same id?

For taking money from some more consumers, This is a big scam, They will take orders for this product and they offers cheapest one with another low class brand and they test our patience, if we will not ready to get in their trap they will refund our money after so many days.

Really worst experiance i have got from shopping with shopclues.

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