Complaint Details

Status	:	Closed
Complaint No	:	0061197/2016
Category	:	Service Provider
Date	:	05-05-2016
Subject Line	:	Service center is not handing over the device
Complainant	:	ABHIRNA SUNDAR SAHU
Address	:	REC LTD. , JANPATH ASHOK NAGAR
Complainee	:	Micromax Informatics
Address	:	Plot-100, Saheed Nagar, Bhubaneswar

Complaint Details
Sir/Madam,
Reason- Service center is not handing over the repaired tablet.
Product Details- Micromax Canvas Tab-P480
Purchase Date-06/06/2015
IMEI No.-911423950294308
Problem occured- Display Mechanically Broken
Micromax care Details-
M/s. Jagganath Mobile care Plot No.100,Saheed Nagar , Bhubaneswar-751007
Jobsheet generated for repair>
No.- E010406-0216-21792611 Dated-08/02/2016
Promised to handover after repair- within 45 days.
repair confirmation message received-14/03/2016
and got a message to handover within 21 days.
After 80 days, still they are playing with me and not handing over the device. I have also paid Rs. 1000.00 as advance for repair.
There are three complains I have generated with their customer care till date and still they are not responding.
Complain 1- MMX28031163362221
Complain 2- SER146123893870
Complain 3- SER146173460133
Please help me to get my device soon.
This is for your kind information and necessary action please.

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