Complaint Details

Status	:	Closed
Complaint No	:	0061880/2016
Category	:	Banking
Date	:	27-05-2016
Subject Line	:	I have complain about Micromax mobile model no. E481.
Complainant	:	Devendra Kumar
Address	:	GM-15, Induscity, Krishna Nagar, Coach factory Road Nishatpura Bhopal
Complainee	:	Micromax Informatics Ltd.
Address	:	Micromax Informatics Ltd. Micromax House 90B, Sector-18, Gurgaon Pin Code - 122015

Complaint Details
1. My under warranty Micromax mobile is under repair at Micromax mobile company Gurgaon.
2. One call was received by me from Micromax Customer care center mobile no. 9990128924 on date 12.05.2016 .
3. He said that my under warrenty mobile can not be repair hence, company decide to refund your mobile cost Rs. 12090/-. If you agree then provide us bank account number.
4. I send my account no. 10168423545 through SMS .
5. He send me ID no. 6220180062400063541 and told the process of transfer at SBI ATM only , on phone.
6. I completed the process of card to card transfer wherein the response code was 073 .
7. He asked about the response code and when, I told it 073 , he says some thing is wrong in process response code should be 072, please try again.
8. I tried again and this time response code was 000, when I told him , he said that response code should be 072 , you should again tried.
9. I tried again and this time response code also was 000, when I told him , he said that response code must be 072 , you should be continue or I will transfer money direct in to account. Then I said you may transfer in my account and I stopped process.
10. When I disconnect phone and see the massages , there was three times Rs, 12090/- transferred (Rs. 36270/-) from my account to ID no. 6220180062400063541.

In this way I became victim and lost my Rs. 36270/- . I have also inquired at SBI, as per bank my money is transfered to Account no. 20004824301, bank code 624 Main Branch SBI Bulandshahar, Account Holder - Sonu Ram. Add- 437, Devi pura, Bhavan Road, Bulandshahar.

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