Complaint Details

Status	:	Un-Resolved
Complaint No	:	0061885/2016
Category	:	Others
Date	:	27-05-2016
Subject Line	:	skechers shoes damanaged with in warranty period , but shop is not responding for refund r replacement
Complainant	:	skechers shoes damaged with in warranty period need refund r replacement .
Address	:	352 , tulip block , keerthi flora
Complainee	:	skechers india
Address	:	SM-SRIPL Commercial street , shivaji nagar , bangalore

Complaint Details
I have owned the item, a skechers go run strada shoes, since 28/02/2016 which I purchased from skechers. I paid 6999GBP for this item.

I have discovered that the item is not of satisfactory quality. I purchased skechers shoes (go run strada)worth R's 6999 on 28th Feb 2016 from commercial Street stores and the bill number is CM/1150/16 . It's been just 2 months with normal regular office (apart from use i didnt used for anything else )use and the shoes has got a physical damage.Never used shoes in water or used for sports..we generally buy a branded one's with the trust in quality of the product, I mean 7k is not a less amount to be compromised with the quality.Really very very unhappy with the quality of the product.For any other brand when we show the damaged product on spot replacement would be provided unlike here.This is really a long process and I am not sure if u can evidently see the physical damage.Seller may or may not consider this as a minor problem but for a customer who has spent 7k and gets a physical damage to the product with just a normal daily use withinn 60 days is really not acceptable.

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