Complaint Details

Status	:	Resolved
Complaint No	:	0061921/2016
Category	:	Consumer Goods
Date	:	01-06-2016
Subject Line	:	Pathetic service network of IFB
Complainant	:	Poor Service by IFB
Address	:	606 A USHA ENCLAVE, NAVODAYA COLONY
Complainee	:	IFB
Address	:

Complaint Details
Problem: Complaint no. 1102460504 is pending since last 10 days and no service technician has bothered to contact or attend. I have talk to local contact Mr Nagaraju on mobile No. 9705336866 on 26.05.2016. No response as yet. Problem needs to be escalated. urgently. I have been given mobile number of Mr Vijay Bharat on 27.05.2016 but his phone is switched off. Very pathetic service and response by IFB.
Warranty: No
AMC : Yes


Status of 31.05.2016

The complaint is yet pending and your service team has come yesterday , dismantled the washing machine and informed that it has to be taken to machine shop as Bearings are not fitting.
No sight of them today.

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