Complaint Details

Status	:	Closed
Complaint No	:	0061971/2016
Category	:	Banking
Date	:	06-06-2016
Subject Line	:	Paytm Mobile wallet- amount debited but not reflected in wallet.
Complainant	:	ATUL KUMAR JHA
Address	:	VIDYUT BHAWAN BAILEY ROAD PATNA
Complainee	:	PaytmMobileSolutions Noida
Address	:	Paytm Headquarters B-121, Sector 5, Noida

Complaint Details
sir
I tried to add cash to my Paytm wallet on 26 th of April .The balance is deducted twice but credited once in my wallet . But i didn't get any thing towards my second deduction of Rs 500.
I mailed no. of times to Paytm but the do nothing. Deduction was against (1). 26-Apr-2016 21:50:16 27-Apr-2016 611716438000
ONE97COMMUNICATIONLTNOIDAIN-26/
04/16 21:50:16
500.00
(2).26-Apr-2016 21:51:20 27-Apr-2016 611716842810 PayTmMobileSolutionsNoidaIN-26/04/16
21:51:20
500.00
From above it is clear that beneficiary is Paytm still they are not considiring after giving transaction detail numerous times.
Please help
Atul kumar jha
Mob-9470896426

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