Complaint Details

Status	:	Closed
Complaint No	:	0062048/2016
Category	:	Telecom
Date	:	16-06-2016
Subject Line	:	Misleading Customers. Docket ID : 145548291
Complainant	:	Mritunjay Singh
Address	:	Jogesbwari West Mumbai
Complainee	:	Vodafone India
Address	:

Complaint Details
I have recently converted from prepaid to postpaid in Vodafone, Mumbai.

DV 499 plan has been offered at 399 with
800 Local minutes free for lifetime
400 STD minutes free for lifetime
Additional 500 local+STD minutes free for lifetime

+ 1GB 4G/3G Unlimited data free for lifetime.

Now after getting converted into postpaid, they have started a pack for INTERNET and they are charging 299 rentals for this.

Such a fraud they do. They mislead the customer with attractive offers.
They should be chargeable for this.

I have all the call records from they executive to prove the details. If I do not get this resolved, I will move ahead and file and complaint against all.

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