Complaint Details

Status	:	Closed
Complaint No	:	0062088/2016
Category	:	Telecom
Date	:	20-06-2016
Subject Line	:	Sales Executive given wrong details for change my Circle.
Complainant	:	Pritesh Raul
Address	:	A-201, Matoshri Housing Society, Plot 31, Sector 11,
Complainee	:	Vodafone(Mumbai Circle)
Address	:	Vodafone India Limited (CIN No: U32200MH1992PLC119108), 2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East

Complaint Details
Hello,
I've Complain about Vodafone Sales executive, Actually she call me for to change my circle from Maharashtra circle to Mumbai Circle Because currently i am leaving in Mumbai I've denied her 1 or 2 times but they are repeatedly calling me to change circle so after that she told me we give you better offer in monthly rental plan with Discount and attractive offers for data plan for lifetime so agreed to change my circle for better deal in monthly plan I've ever seen so I've given her required document on mail and to sign form they send a 1 executive to my office on 13th June 2016 and on 18th June 2016 my circle is changed after that I've call to Vodafone customer care to just confirm abut my new monthly rental plan so they told me that this discount is not for lifetime it's only for 6 months only so that means they lie with me for change circle so i am very disappointed with that behavior of Vodafone i am a Vodafone's Postpaid Customer from last 4 years and i am not expecting that from Vodafone.
So I want to you take legal action against that Sales executive and Vodafone also.

I've also Registered complain against her through Vodafone Customer Care Executive(Mr.Pankaj Bhute).
Vodafone Complain Number: 200272270.

Details of that Sales Executive :

Name: Sonali Shinde.
Contact: +91-7666287884.
Email Address(where i sent my Documents): pvshetty8@gmail.com
Address: She is not giving me address.

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