Complaint Details

Status	:	Un-Resolved
Complaint No	:	0062138/2016
Category	:	Consumer Goods
Date	:	25-06-2016
Subject Line	:	ITEM RETURN TWO MONTHS BACK BUT TILL NOW NOT GOT REFUND
Complainant	:	MOHAMMED RAFI ZUBER
Address	:	C/O BEBEE MAREM, ASI OF POLICE, FIRST FLOOR, SHIFA MANZIL, AZAD NAGAR FIRST CROSS, BEHIND KSRTC BUS DEPOT
Complainee	:	AMAZON.IN
Address	:	BANGALORE

Complaint Details
Item received in damaged condition which was booked through amazon.in online shopping on 15-04-16 with order id 403-5670671-0098733. Item returned on 21-05-16. After one month i got a refund cheque with name mismatch. I requested for cheque reissue and they accepted the same. After this the bank issued a new cheque with change in name on 18-05-16 (according to amazon.in customer care) but till now not received the cheque. I called amazon.in nearly 20 times and they and telling to have patience. No one is able to track the cheque. I told them about a complaint in consumer court, they still not responding, they are telling that they cant do anything other than i have to wait. Please help me to get my refund of Rs. 919/- as soon as possible.

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