Complaint Details

Status : Closed Closed
Complaint No
: 0062157/2016
Category : Telecom
Date : 27-06-2016
Subject Line : Airtel — No connection after payment and wait for more than a month
     
Complainant : Dr. Vikas Mukhija
Address : 301, Aishwarya Abode, 1st A Cross, SR Layout, Murugeshpalya, Bangalore
     
Complainee : Airtel
Address :

 

Complaint Details
Airtel — No connection after payment and wait for more than a month

1 Review
Vi Vikas Mukhija on Jun 27, 2016
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I applied for a new broadband connection from Airtel on 25th May, 2016.
I paid for the new connection and even submitted all required documents after getting a technical feasibility for the connection in my area.

I was promised a connection would be installed within 48 hours of the application.

The details are as follows:
Account ID: 7027906671
Installation Order ID: 69197275
CAF Number: TBLR7188463

Name: Dr. Vikas Mukhija

Address: Flat-301, Aishwarya Abode, 1st A Cross, SR Layout, Murugeshpalya,
Bangalore-560017

Mobile Number: +91-7259509524

Till date, i.e. even after more than a month no one from Airtel has contacted me for the connection and fulfilment of the service.

I have multiple complaints to the customer service and even to the appellate authority of Airtel. But no one seems to be taking any responsibility.

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