Complaint Details

Status : Closed Closed
Complaint No
: 0062161/2016
Category : Others
Date : 28-06-2016
Subject Line : Very bad service team & service Centers.
     
Complainant : Suresh k
Address : # 398, 5th Cross, gokul 1st, stage 2nd phase, yeshwanthpur
     
Complainee : Sony India PVT Ltd
Address : Sony India Pvt. Ltd A-31, Mohan Cooperative Industrial Estate Mathura Road,

 

Complaint Details
Sony Xperia mobile model No:E236 (Aqua M4)
On 8th June i had given for the service, the problem was with the MIC & 2nd Sim network. The voice was very low & the network for 2nd sim was showing only 50%- 60%. The Ticket ID :16060604319 Dtd: 8th june 2016.

On 13th June 2016, they said it was ready, but on that day the problem was not resolved, same problem was continued & now the 1st sim was showing only 50% - 60% network, once again i had given it for the service with the Ticket ID : 16061304267.

On 21st June 2016, they said it was ready, once again it is the same problem. once again i gave to the service centre he made something & gave me, but only 50% of the voice could have been heard.

On 19th June the warranty Exhausted.

Till today i haven't received the Mobile.

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