Complaint Details

Status	:	Closed
Complaint No	:	0062213/2016
Category	:	Consumer Goods
Date	:	02-07-2016
Subject Line	:	scam selling mobiles without imei no.
Complainant	:	PRITIKA SINGH
Address	:	sobha dream acres
Complainee	:	Flipkart Internet Private Limited,
Address	:	sobha dream acres

Complaint Details
"OD003548620517830800 Flipkart has sold me a phone and is not providing me
with an invoice with IMEI no. When contacted for the same, i have been told
to return the product. As the original packing has been misplaced since 7
months have passed, Flipkart refuses to do a refund/replacement. So now i
cant repair my phone under warranty as i dont ve invoice with IMEI no. nor
my phone is being replaced or money refunded. Since every purchase of phone
needs to be provided with the correct invoice with IMEI no. , Flipkart
seems to running some sort of scam or selling stolen phones without IMEI
no. and refuses to return or refund or replace my phone. I request all
customers to beware of such scams as you will only realise it when you need
to repair your phone within warranty and the service center will reject it
as there is no IMEI no on the invoice. I shall also be reporting this
matter to Consumer Court as i have spent Rs 20000/- and will not let
Flipkart cheat customers illegally by selling phones without IMEI no."

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